Customer Service Solutions

Give your customers access to the support information they need.  Give your support call center staff accurate information too.

Take your product user manuals, issue tracking data, bug reports, and safety information and quickly convert these facts into an AI chatbot. Your chatbot will incorporate that data into its responses. Get your facts updated frequently so your chatbot response are always current.

Positive

Return on Investment
  • Do you run a call center with agents who take service calls and just look up information in support databases for your customers?  Let us help cut down on the quantity and duration of calls.
  • Do you have up-to-date support information locked up in online systems where your customers cannot find it?  Let us help create a chatbot that can access that information easily.
  • Do you have spreadsheets full of helpful information but no good way to get that into the hands of your sales prospects and customers?  Let us help!
  • Do your outside sales reps need quick ways to access service information while talking to customers?  Give them tools to quickly get that information without complex user interfaces or calls to your service call center.
  • on-premise platform management

  • IT and developer training

  • Hackathon support

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Our consultants can work with your staff to create your chatbots.

We can assist your admin staff in creating a great AI chatbot for your prospects, customers, and sales reps.

Solutions

Other solutions we offer

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Sales

Give your prospects and current customers the information the need.  Give your sales call center staff accurate information too.

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Education

Help your employees or students apply, enroll, and succeed.

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Human Resources

Help your employees or job applicants answer their questions about benefits and policies.